To learn more, see our documentation about WhatsApp Official Business Verification. Upon request, WhatsApp may approve certain select businesses to get their WhatsApp number "Verified," which causes messages to be branded with the company name. The WhatsApp Business profile feature is useful because it creates a branded space on a trusted messaging service which allows customers to search for. Please note: by default, your Business Display Name will appear to end users next to your number in the WhatsApp app. If you have multiple WhatsApp senders, be sure to let us know which number you wish to update. If you need to update your Business Display Name for a specific WhatsApp sender, please submit a support ticket. To set up the WhatsApp Business app: Download the WhatsApp Business app from the Google Play Store. If you submit a PNG image with a transparent background, the background will be rendered as black. To update your profile info for a WhatsApp sender, visit the WhatsApp Senders page in the Twilio Console and click on the sender you want to update.įor updates to your profile logo/photo, make sure you use a square JPG or PNG image at least 640圆40 pixels in size. If you do not submit this additional information initially, or you need to change something, you can update this profile information in the Twilio Console. Show your working hours and have a catalog displaying your goods or products. It is also recommended to provide some additional information, such as your business address and a link to your logo. With the WhatsApp Business app, you can easily create a business profile with a detailed description of what you do or what you sell. When you submit a Twilio phone number to be enabled for WhatsApp, you must provide a Display Name to appear on your in-app profile for WhatsApp users.
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